Stream from Virgin Media. However the wall. Tried looking but can't see a way to book an engineer for this? Thanks. Overall, Virgin Media aims to make the installation process as smooth and hassle-free as possible, and their customer service team is always available to answer any questions or concerns you may have. Virgin Media Wall Socket. The Openreach sockets do not work for Virgin Media. We have ethernet wall sockets in most of rooms in our house, and they worked great with other companies broadband. I would suggest the cable is just going down behind the skirting board, someone has very neatly hidden it away - follow the skirting board, and see where it's going to - at the worst, you should be able to see where it's been cut off (if it has). It's a 6" brown or grey square-ish box, usually on wall facing the road or pavement. You need to go outside and locate the brown or grey omnibox on the wall. Call the pre-installation and delivery team on 0800 052 1734. He will drill through into the lounge and connect an internal access point to the brown box on. There's an openreach BT white box in the wall and there's 2 black cables next to it coming from outside next. (Finally Solved) November 10, 2023 by Jim Johnson Do you need a Virgin Media Wall Socket? A wall socket is all you need to connect to Virgin Media. You need a small spanner to remove this, then push the provided connector over the exposed end. 100. I just found a box in the closet which has a cable indicated as CABELCON 4. in QuickStart, set up and connections 55 minutes ago; No virgin media socket in house in QuickStart, set up and connections an hour ago; Wiring issue in QuickStart, set up and connections yesterday; No Virgin Media wall socket in my apartment in QuickStart, set up and connections yesterdayRe: no virgin media wall socket on 16-07-2022 14:04 The same issue is happening to me- just received my QuickStart kit for Hub 3 but can find no Virgin Media wallsocket and only have a virgin media Ethernet port in my wall. Plug into the Virgin Media wall socket. I have also checked outside and there is no box either on my property or on my boundary wall. Just joined. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. No wall socket to connect. Manage Your Account. Rather than pay VM the £25 for a phone extension socket, you could put that money towards some modern cordless phones. But the wall socket, I cannot attach the wall socket with Isolator Cable. Re: Wall socket. on 14-09-2022 12:00. 3 minutes ago. in QuickStart, set up and connections 55 minutes ago; No virgin media socket in house in QuickStart, set up and connections an hour ago; Wiring issue in QuickStart, set up and connections yesterday; No Virgin Media wall socket in my apartment in QuickStart, set up and connections yesterday Re: no virgin media wall socket on 16-07-2022 14:04 The same issue is happening to me- just received my QuickStart kit for Hub 3 but can find no Virgin Media wallsocket and only have a virgin media Ethernet port in my wall. Stay safe online. VM BB TV Landline. Failing that phone the Pre-installation and delivery team on 0800 052 1734 explain the situation. Apologies for any cabling issues. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. If you are in a standalone property (not communal flats/apartments) there should be a brown or grey box on the front wall. We have the quickstart pack but sadly cannot get broadband set up and working. I am happy to help with this. The internal box should be oblong, square one are for phone. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Virgin TV 360. Whichever is the most suitable. I am so sorry to hear that you seem to be missing a wall socket in the home. Plug the cordless base station into the VM hub and use cordless handsets around the home as required. . Vonage 2nd line. I don't longer work there. Broadband wall socket. QuickStart, set up and connections. 2020 = £1,191,76. When you place your order, we'll let you know. You have at least tested the ringing capacitor issue in the diagnostic process. 01-02-2023 10:59 - edited 01-02-2023 11:00. Screwless Faceplate. If there’s already a cable plugged into your Virgin. . I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. on 05-09-2023 20:36. Thanks for posting in regards to moving a wall socket, we appreciate you raising this via the forums. My internal wall socket looks like the below, but I am missing the power supply part (the smaller white box that plugs into the 3 pin socket and attaches via coax to the wall. Options. Go to solution. Virgin supplies Broadband using DOCSIS technology. I've selected self installation and have realised I have no vm wall socket Can I order an engineer please - 5395133. Try the automated service status number 0800 561 0061 to check for any faults in your area. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. Package arrive today and realized I don't have a VM wall socket to plug the round cable into. Hi, Same problem here. Stay safe online. You only need to go into modem mode for a few minutes while you run the tests. 1 [or 192. CABLE - today I show you how to set up Virgin Broadband Media HUB and phone. Stream from Virgin Media. on 30-12-2022 13:33. This is designed to push over the existing screw connector the outlet has. Options. I would suggest the cable is just going down behind the skirting board, someone has very neatly hidden it away - follow the skirting board, and see where it's going to - at the worst, you should be able to see where it's been cut off (if it has). Step 4. Turn on and start the hub. TV. So you can either unscrew this one & push on the connector provided in the Quick Start pack. Without the landlord's written consent you must not order a service that results in Virgin Media digging the drive / paths / gardens and drilling through walls at the property. on 18-05-2022 19:55. An engineer came out yesterday and we eventually found it randomly part the way down the stairs. Getting Connected with Virgin Media is easy when you have a wall socket. Virgin offers self-install to properties that have recently had a service. Buy Multimedia Sockets at Screwfix. I am so sorry to hear that you seem to be missing a wall socket in the home. Overall, Virgin Media aims to make the installation process as smooth and hassle-free as possible, and their customer service team is always available to answer. My dad bought the 1gbps package and arranged the delivery for 13th March with QuickStart. We'd love to assist with this, I will send you a PM here soon so we can look into what's. Unscrew the connector from the wall box. The wall box may be branded with the logos of an old cable TV company (not VM). Turn on and start the Box. . Old Virgin Media box and poor signal. 68K; 345; 502; Alex_RM. " when I can't because of wall socket situation in QuickStart, set up and connections 11 hours ago; Many issues in Networking and WiFi 12 hours ago; Getting a newer socket plug while renting in QuickStart, set up and connections Monday; Old Virgin Socket Disconnected in Networking and WiFi SundayDon't have a simple wall socket to plug into! in QuickStart, set up and connections yesterday; Internal Wall socket power supply missing in QuickStart, set up and connections yesterday; V6 - hub 5 in Networking and WiFi Tuesday; Problem using the VM Connect app to do home broadband survey in Networking and WiFi TuesdayI do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. Some of the cables hanging out the wall were cut off after the house improvements. Thank you for the helpful response. I don't have a virgin media wall socket and this is stressing me out. Rang the helpline today - was told it could be linked to the upcoming change to phone over fibre (although we’ve not had a notification), however the sockets should be working. You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) When calling Faults you will hear the automated response asking you to press 1 for the link to online support etc. I have moved house and the previous owner returned the wall socket plug (the white one with green LED) to VM. The port of wall socket - 5152519. Once connected it directly to a hub, a little bit loose, but then interne. It branches out to 2 positions one of them are BT RJ11 sockets And the other leads to the loft and I don’t want to put. . No Virgin media wall socket. Don’t plug the power cable into a wall socket just yet. The wall socket is - 5109379. Or call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Manage Your Account. So you can either unscrew this one & push on the connector provided in the Quick Start pack. Hi VM, We've recently moved home and the existing Virgin Media wall socket is located in one of the 1st floor bedrooms (which belongs to our child, therefore concerned they may switch it off). V6. VM broadband connects to the larger box types using coaxial cable (not a conventional telephone socket). Sign in . 0 Kudos Reply. Not had any success calling. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. You need a Virgin Media wall socket to connect to their broadband services. Browse Virgin Media Virgin Media Community. Could a VM engineer be boo. The wall socket is far from where our TV is - and we need to connect the tv to the wi fi box too obvs. I want to install virgin media after using talk talk for many years, I checked that I have the virgin media socket but after watching and reading the installation guide my virgin media socket looks different, i removed the white cap covering it and it. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsOur router was delivered, and we do not have the requisite Virgin Media wall socket for the Hub 4. 2. Re: No wall socket. Thank you very much 🙂. Hi, I have ordered a self-setup wifi kit and cannot find a virgin media wall socket anywhere. . The phone number doesn't connect you. our virgin media socket in the house is hanging off the wall and has been since it was first installed a couple of years ago. Trace the short stub of cable going through the wall and see if it goes outside to the plastic omnibox where the. So yes, following many takeovers, this is now your Virgin Media connection. Older sockets might be labelled NTL or Telewest instead and newer homes may have more than one socket. That is a Virgin telephone socket. Next, connect the power cable with the blue tab. Virgin Media;. Entertain me; Broadband Deals. Delivery 7 days a week. All the wall sockets I can see are for BT. I assumed - 5381512. Hi team . I've tried also plugging the phone into the hub, but the router settings say "telephony disabled" and there is again no phone line at all. Virgin Media Community: Broadband: QuickStart, set up and connections: Can't find Wall Socket; Options. Hi, I have ordered a self installation kit for broadband and landline. The cables won’t attach to the wall socket which looks mangled. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Tuning in. If you are not going to use the splitter, then probably best to connect direct to the wall box for your broadband and totally bypass it. Solved: My broadband just arrived today. You can’t fit the Virgin Media wall socket yourself, but after receiving your equipment, you can ask the Virgin Media technician to fit the wall socket for you. Hi all, when I signed up for Virgin Media, it said the service was available at my house. Internet. Options. Second, you'll likely need a manned installation for your VM services. Everything you need is posted to you. QuickStart means you can plug the kit straight in, with no drilling or technical know-how needed. Provides a range of audio and video signal connections. Back a step Step 3 Plug into the. @ssueto wrote: I tried it (Telewest socket) but I don't receive any Internet connection. Turn on and start the hub. Whether you’re getting your broadband, tv or home phone set up, or have a technical issue that needs looking at, our friendly engineers are happy to help. You then just do this: 1) remove the attenuator from the existing cable, plug it into back of hub. Subscribe to this message's RSS feed. Subscribe to RSS Feed; Mark Topic as New. Back a step. I have signed up as a new user for Virgin Fibre. Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. We have recently returned to virgin media after leaving but I'm worried that the socket may not be safe. I have ordered the quick setup kit for M125 Fibre Broadband, but there is no Virgin Wall socket in my flat. I have tried to contact vm but I don’t have a landline number so they w. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Get the Hub ready by connecting the wires. Browse Virgin Media Virgin Media Community. The master phone socket is the main socket where the phone line enters your home, usually found in the hallway near the front door. 150 from a VM landline or 03454541111. Poking up from the ground, directly next to my house, is 1x thick cable and 1xdouble cable. Broadband. Take the red-banded end of the isolator cable, and plug it firmly into the Virgin Media socket on your wall. If no. in Networking and WiFi Sunday; Wall Socket Installation in QuickStart, set up and connections 3 weeks ago; need engineer to install new virgin media wall socket in QuickStart, set up and connections 3 weeks ago; Virgin Media wall socket set up in QuickStart, set up and. I’ve just received my quick start package. NTL to Virgin Media was just a name change due to the aquisition on Virgin Mobile. Thank you. Not able to set up my broadband. Virgin Media M125 Fibre Broadband. Hello VLNeedham. No vm wall socket. However, there is no Virgin Media Wall socket in my house. Manage Your Account. A Ti-Vo was installed in one of the upstairs bedrooms. We would like this to be re-located please into our living room on ground floor. on 27-10-2022 09:24. We can certainly get an engineer visit booked for you to come and install things. It looks like the white wire clipped to the wall is maybe a Sky cable or TV aerial where the installers couldn't be bothered to drill a new hole, so removed the VM cable between the outside wall box and inside to your home. But I have no Virgin Media Wall socket in my room. One of the cables comes through my bedroom wall and into the sitting room, right into the set top box. VM don't use fibre inside the property. Cable broadband connects your home to a fibre cabinet in your area. . 1 ACCEPTED SOLUTION. If you are already an existing customer and want the point moving then there would be a £25 non fault call out charge (it used to be £99) to do the. Hi , I received the hub 3 virgin media broadband. on 15-02-2022 10:03. No wall socket. . The below cable coupler has been recommended to. Only now have I realised - 5272490. Plug into the Virgin Media wall socket. Can't find wall socket for hub 5 in QuickStart, set up and connections Friday; Diamond cable wall socket in QuickStart, set up and connections Friday; New Install - No Connection in QuickStart, set up and connections Tuesday; I Need a Virgin Media Wall Socket in QuickStart, set up and connections TuesdayTelewest Cable Wall Sockets. in Networking and WiFi 13-10-2023; Can't find wall socket in QuickStart, set up and connections 23-09-2023; Blueyonder email in Email 21-09-2023; Best location of WiFi Pods in Networking and WiFi 28-08-2023This video will show you how to install a Virgin Media extension cable. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. Tudor. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. I don't even know what to do with it either. I don't longer work there. Browse Virgin Media Virgin Media Community. Hi, I have raised the relocation request to the new property for my VM fibre and TV VM is taking time as there is sim line work that has to be completed on the area before they install at my property as my property is getting renovated wanted to get the socket installed which supports this. No wall socket found! on 25-11-2022 12:10. If you were provided with a self-install option then it would mean that a previous tenant at that property had Virgin Media services installed and that services were provided there, so potentially the socket was removed by a previous tenant. You might like to try giving full details here first to get some advice. QuickStart, set up and connections. log into hub3 - 192. I was told when purchasing the broadband package that fi. Virgin Media Community; Broadband; QuickStart, set up and connections; No wall socket; Options. com email address to different Virgin account. I have only got one rectangular shaped white socket (Shown as below) but it seems old and not having any port for the round cable. If possible, I would like to get rid of this rather ugly white. Please help - 5208212. signed up and was given the option of self installation. I've been sent a quickstart kit and have gone to set it up but don't have the wee white virgin media wall socket to plug in the white - 5389817. Vonage 2nd line. 22-12-2022 19:19 - edited 22-12-2022 19:20. Insulator and Housing Latest Design Original Equipment 45 Angled Wall Socket with Modular Euro Style White Wall Box for Virgin Media Digital TV & Fiber Optic High Speed Broadband Internet Services New or : Combine media outlets by replacing the cover plate with a module of your choice. Speed. We do not have an internal VM box to plug the round ended cable into. We have a virgin media wall socket with an ethernet port in the wall but no round cable. I cannot find a Virgin wall socket within my flat. nor can I find a external brown box. Options. 4 weeks ago. Re: No VM wall socket / wall socket damage. Occasionally only a very short stub of wire is left behind often hidden. Looks like the supply cable is dropping down from the top of the photo into a metal isolator box. Mark as New; Bookmark this message;. Trace any cables coming out of it and check the ends of them. That is the correct fitting, it should push on unless its too loose inside the large housing. ThanksThe box and cables may have been removed by the previous occupiers. Even sitting in the room above the router, the WiFi was dreadful. The photos show 2 different VM broadband sockets and 1 unbranded phone socket. New to the UK and just moved into our first home here. When I proceeded to set up my Hub 3 I quickly realised that. Often in flats there is just a coax cable coming out of the wall, if you cannot trace one: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. QuickStart, set up and connections. Only an aerial cable (pictured below) connected to a box outside my flat. If no. My wall - 5351271. Back a step Step 4 Finish connecting and start up the new TV box Push the white cable that was attached to the old TV box,. However I m not able to find the virgin Media wall socket in my room. AnthonyRaw1986. on 25-09-2022 15:41. See where this Helpful. Stream from Virgin Media. Sign in . If you don't have the cabling then call the pre-installs team on 0800 052 1734. Virgin Media Community: Broadband: QuickStart, set up and connections: Need Virgin Wall Socket - require "written confirm. 1. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. This uses a copper coaxial cable of a similar type to the cable that feeds the signal from a rooftop TV aerial to a TV set. I’ve just received my quick start package. My question relates to the fact that there are 2 Wall Sockets in the property - one on the ground floor and one upstairs. There is a cable coming from outside into my front room which has the same attachment as the plugs that fit into the hub but can't find an actual wall socket to plug anything in to. I can only find the TV socket. But I have no Virgin Media Wall socket in my house. I’ve got an old virgin wall socket and my new broadband kit has arrived for self-install. Networking and WiFi. We tried plugging the other cable (Ethernet?) into a wall socket but the router didn’t work. Virgin Media. Hi, I wanted to move my router from downstairs to upstairs. The box and cables may have been removed by the previous occupiers. There may be a coax cable lurking behind those two blanking plates. Our self kit was delivered today and we don't have a wall socket to plug it into, we've checked everywhere and we only have the old style one where we can't plug our box into. . I have tried to contact vm but I don’t have a landline number so they w. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. The cable could be hidden within, or behind, furniture. 2. If you are a fibre customer you might not use a master socket, instead an Openreach Modem. Ordered VM broadband and was recommended by the website to select the self quick install option. I'm currently renovating my living room, including the electrics. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. 39K;Solved: Hello I have a problem as my wall socket cable does not fit my actual wall socket. Browse Virgin Media Virgin Media Community. I'm very sorry to hear you don't have a Virgin Media wall socket in the property. My Virgin Media App. Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. Hi, I have a Virgin Media wall socket, it's the white box in Picture 1. can someone contact me about moving a TV point please. Sounds like you will need a technician, as the cable may be disconnected in the street cabinet. Options. Hi @bingoman000. Browse Virgin Media Virgin Media Community. Tudor. Tudor There are 10 types of people: those who understand binary and those who don't and F. Virgin Media Community; Broadband; QuickStart, set up and connections; No virgin wall socket; Options. Old Virgin Media box and poor signal. Downstairs, the router works perfectly and the wall socket was installed with the arrival of the hub. Discounts, coupons and cashback: 2019 = £1,443. on 03-08-2020 18:05. . Options 2 minutes ago Hi everyone, I've received the QuickStart installation kit and got to the first step with plugging into the isolator wall socket. But I have no Virgin Media Wall socket in my house. 3 weeks ago. 0 Kudos Reply. Choose the best spot for your wifi hub. Admittedly these will make more sense if you already have a basic. Virgin Mobile. Should I cancel and request an engineer to install. I've got 2 wall sockets that I think are likely. 29-12-2022 20:58 - edited 29-12-2022 21:00. These are the parts I could find, they were screwed into the end on the coaxial cable. If you look into the back of your Hub, you'll see a port. Any help please?Virgin media wall socket in an unusable place. However, we're unable to get the secondary 360 mini-box working upstairs for live TV and only the internet side of the features work (Apps etc). What to expect with broadband installation. When the box came, the guide has said to screw the cable into the VM wall socket but the problem is I. Entertain me; Broadband Deals. I’ve just been - 5233947 BrowseMy broadband just arrived today. Networking and WiFi. I'm a Very Insightful Person, I'm here to share knowledge. Browse Virgin Media Virgin Media Community. )In this video, I am showing the sta. You can have an engineer arranged for this yes however you either need to phone VM or go to their main website and contact through the chat here or on whatsapp. Thanks & regards, Bablu kumarRe: No virgin media wall socket. on 20-08-2022 22:47. . I seem to have two wall sockets for Virgin Media in my house. Back a step Step 3 Plug into the wall socket Now push the red label end of the white cable into the wall socket. Phone. Cihank617. Adduxi. 3) other end of this cable, connect the female to female F connector, connect the other side of this to the cable from the wall. The box and cables may have been removed by the previous occupiers. We have tried plugging it into the only box we found it would fit but no luck. After trying a few of them, the male (satellite?) sockets fit with the router cables but aren’t helpful aside from that. Re: No wall socket. Cancel and get another open reach broadband as the previous one with the risk of not having broadband for days/ weeks before switch.